Introduction
At Kex Construction & Hardware Co. Ltd, we are committed to protecting the privacy and security of our customers, employees, and partners. This Privacy Policy outlines our practices and procedures for collecting, storing, and using personal data. We understand the importance of transparency and trust in our relationships, and we are dedicated to ensuring that your personal data is handled with care and in accordance with applicable laws.
Scope
This Privacy Policy applies to all individuals who interact with Kex Construction & Hardware Co. Ltd, including:
– Customers and potential customers
– Employees and job applicants
– Business partners and suppliers
– Website users and social media followers
Personal Data We Collect
We collect and process various types of personal data, including:
– Contact information (name, email address, phone number, postal address)
– Identification information (national ID number, driver’s license number, etc.)
– Financial information (bank account details, payment information)
– Employment and education history
– Online identifiers (IP address, cookies, etc.)
– Any other information you provide to us through our website, social media, or in-person interactions
How We Collect Personal Data
We collect personal data through various means, including:
– Website forms and online applications
– In-person interactions and meetings
– Phone and email communications
– Social media interactions
– Third-party sources (credit reference agencies, etc.)
Purpose and Use of Personal Data
We use personal data for the following purposes:
– Providing products and services
– Managing customer relationships
– Processing payments and transactions
– Responding to inquiries and providing support
– Improving our products and services
– Marketing and promotional activities (with your consent)
– Compliance with laws and regulations
Data Sharing and Disclosure
We may share personal data with:
– Authorized employees and agents
– Business partners and suppliers
– Government agencies and regulatory bodies
– Third-party service providers (payment processors, etc.)
– Any other parties with your consent
Data Security
We implement robust security measures to protect personal data, including:
– Encryption and secure servers
– Access controls and authentication mechanisms
– Regular security audits and updates
– Training for employees on data protection best practices
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We will securely dispose of personal data when it is no longer needed.
Your Rights
You have the following rights regarding your personal data:
– Right to access and correct your personal data
– Right to request erasure or restriction of processing
– Right to object to processing
– Right to data portability
– Right to withdraw consent
Cookies and Tracking
Our website uses cookies and tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact Us.
Consent
By interacting with us, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.
Applicable Law
This Privacy Policy is governed by the laws of of the Republic of Ghana. Any disputes or claims arising out of this Policy shall be resolved through Dispute Resolution Process.
Effective Date
This Privacy Policy is effective as of 1oth Nov 2025.
Acknowledgement
By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
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